Slot Supervisor Broken Bow
Job Description
Full Time | Pay Rate; $11.38 Hourly + Tips (Avg Tip Rate: $19/hr) | Shift Details: 4:00pm-1230am Thursday-Monday (Days off Tuesday, Wednesday)
Weekly Earned Wage Access is an option for this position.
Job Purpose or Objective(s): The Slot Supervisor ensures the efficiency of Slot Floor Operations and ensures that excellent service is provided to our guests. You will report to the Casino General Manager/Slot Manager/Slot Shift Manager.
Primary Tasks
- You will maintain security/procedures according to rules.
- Audit/Inspect work of your team to ensure standards are met.
- Rreplenish thermal paper, fixing printer jams and bill acceptor malfunctions.
- Input jackpots on the floor.
- You will pay winners by promptly responding to winning customers, processing hand pays, assisting the Slot Attendant in processing jackpot/paperwork, and assisting with Title 31 transaction requirements following established procedures.
- Be available on short notice for staff replacement.
- Train new hires and incumbents to perform job tasks.
- Maintain positive working relationship with all departments/staff.
- You will immediately resolve customer/employee/management concerns.
- Perform other duties as may be assigned.
Job Requirements
- Excellent oral or written (legible) communication techniques.
- Prior supervisory experience