Operations Manager
Job Description
Job Purpose or Objective(s): The Operations Manager provides operational support for procurement functions to ensure consistent execution of procurement processes while supporting compliance with established CNO policies and procedures and protecting tribal sovereignty. They will also serve as a centralized operational resource responsible for training support, process consistency, issue identification, and workflow coordination across procurement.
Primary Tasks
- Identify operational issues, process breakdowns, and compliance risks; document findings and coordinate corrective actions with appropriate stakeholders.
- Develop, coordinate, and maintain training materials, job aids, and procedural documentation to support procurement and contract administration functions.
- Support onboarding and ongoing training initiatives to ensure consistent understanding of procurement processes, systems, and requirements.
- Promote continuity and synergy across procurement by reinforcing standardized workflows and consistent process application.
- Assist in the development, documentation, and maintenance of standard operating procedures (SOPs) to support operational efficiency, consistency, and audit readiness.
- Support the implementation, configuration, and adoption of ERP/MRP procurement systems and contract management software from an operational and training perspective.
- Support coordination between Procurement and Legal to ensure timely contract review, execution, and compliance with organizational policies and procedures.
- Responsible for identifying departmental process gaps.
- Support reporting, documentation, and audit readiness efforts related to procurement operations.
- Ensure operational practices support protection of tribal sovereignty and compliance with applicable policies, procedures, and organizational standards.
- Perform other duties as may be assigned.
Job Requirements
- Bachelor’s degree in business or related field or comparable experience
- Experience with ERP/MRP systems
- Experience in procurement operations or related support functions
- Excellent verbal and written communication skills
- Knowledge of Word, Excel, Power Point, and Outlook
- Demonstrated ability to identify operational issues, document findings and support process improvements
- Self-Starter with excellent organization skills
- Three (3) years of experience in Procurement