Field Service Engineer 2 (Commerce IT)
Job Description
Full Time| Monday-Friday 8:00AM-4:30PM|
This position is only accepting applications for current associates in the Commerce IT Field Service department
Weekly Earned Wage Access is an option for this position.
Job Purpose or Objective(s): Assists in administration of integrated audio, visual, and AV control systems and supports improvements necessary to ensure operation of Choctaw Nation systems. You will report to the Audio-Visual Manager.
Primary Tasks
- You will perform moderately complex tasks around configuration and maintenance of both IPTV/Digital signage and integrated audio systems.
- Lead deployment tasks of small to moderately sized audio and video systems. Perform basic analysis of system performance.
- Perform basic tasks around configuration and maintenance of command-and-control systems.
- Reduce vendor labor costs by being an on-site hand for vendor/mfg phone support.
- You will train Information Systems Engineer 1 in basic system knowledge, management, and troubleshooting.
- Lead in maintaining inventory logs of stored equipment. Ensure storage areas and work areas are kept organized and functional.
- Increase quality of guest experience by responding to issues relating to AV systems with efficiency.
- Perform other tasks as may be assigned.
Job Requirements
- Bachelor's degree in Audio and video technology, broadcasting, audio production, video production or related field or CTS certification or 4 years related experience.
- 2+ years' experience supporting Live production systems or integrated Systems Infrastructure.
- Experience in managing, and troubleshooting Systems infrastructure based on best practices.
- analog/digital signal distribution system troubleshooting knowledge
- Server operating system, virtual switching matrix software use, and troubleshooting knowledge.
- Network infrastructure operations and basic troubleshooting knowledge
- AV Certifications a plus (CTS, Crestron, AMX/Harman)?