Drop Count Shift Manager

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Job Purpose or Objective(s): The Drop Shift Manager ensures the proper removal of cash from all gaming machines by following the established rules/procedures.  The Drop Shift Manager is responsible for planning, coordinating, and directing the activities of employees engaged in drop operations. You will report to the Drop Count Manager 2

Exempt Position | Overnight | 1:00 AM – 11:30 AM | Work Sat  – Tues  / Off Wed – Fri

Primary Tasks:

1.       You will directly manage Drop Team Supervisors to include auditing/inspecting work of team members to ensure standards are met, disciplinary actions, performance management by making recommendation for promotions, demotions, termination, scheduling, conducting performance management with staff (Reviews, address sub-standard performance), and training.

2.       Assist and maintain payroll, attendance notifications, and timelines.

3.       Conduct inspections of all departmental property to ensure upkeep is handled.

4.       Read and card meters on gaming machines.

5.       You will work with all drop teams to ensure and smooth work processes.

6.       Sign, date, and stamp all paperwork.

7.       Develop methods, processes, and staffing to forecast/fulfill demand and develop training for new hires and incumbents to perform job tasks.

8.       Assists manager with the routing and mapping process to meet the requirements involving the Gaming commission and Surveillance daily and monthly requirements to abide by the drop routines.

9.       Advise management on needed actions to assure all team members follow all procedures, while ensuring compliance with Gaming Commission MICS, TICS, and GCR by studying, knowing, and enforcing adherence to requirements and Resolve customer/associate/management concerns.

10.     Performs other tasks as may be assigned.

Requirements:

·         A High School Diploma or GED

·         Attention to accuracy.

·         Record data legibly.

·         Apply oral or written (legible) communication techniques.

·         Be willing/able to perform the job tasks of team members.

·         Prior supervisor experience.

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation’s vision, “Living out the Chahta Spirit of faith, family and culture,” is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

  • Free gym membership
  • Free access to employee health clinic
  • Free lunch for casino & resort associates
  • Earned wages access once per week for hourly Associates
  • Pet insurance
  • Paid vacation / sick time
  • Medical / Dental / Vision
  • 401(K) with company match
  • College tuition reimbursement
  • Short-term disability, long-term disability, and family leave
  • Employee assistance program
  • Employee prescription program
  • CNO Paid Life Insurance
  • Teladoc
  • On-Site Dental Clinics (Jet Dental)
  • On-Site Mammogram Services
  • Free diabetes and hypertension monitoring benefit (Livongo)
  • Accolade- Concierge Benefits Program
  • Wellness Program that equals savings on health insurance cost (Virgin Pulse)
  • Maternity Care Program
  • (Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS’ and Forbes’ 2022 “Employer of Choice” competitions:

 

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