Casino Cage Vault Supervisor
Job Description
Start Rate: $21.04/hour | Full-Time | 3rd shift
Job Purpose or Objective(s): The Cage/Vault Supervisor is responsible for while safeguarding all cash assets and ensuring tip compliance. You will report to the Cage/Vault Shift Manager.
Primary Tasks
- You will manage Cage Cashiers, Vault Clerks, and OTB Tellers (where applicable) to include resolving associate performance issues, conducting performance management with staff (reviews, address sub-standard performance), promoting teamwork and inclusiveness, training, and auditing/inspecting work of your team to ensure standards are met.
- Perform vault and cash bank counts. Prepare daily bank deposits.
- You will maintain accurate records of monetary exchanges, authorization forms, and transaction reconciliations, on-site check disbursements and W-9 information.
- Resolve customer issues, answer public inquires and immediately resolve customer/associate/management concerns.
- You will provide cashier services, including cashing tickets, and preparing deposits.
- Prepare reports related to auditing of casino paperwork.
- Communicate with Managers or Shift Managers concerning any problems, issues, or positive actions.
- You will assist guests with race results, reading programs, advice on types of bets, the issuance of vouchers, and on how to place a bet at location with OTB operations.
- Perform other duties as may be assigned.
Job Requirements
- Use computers to enter, access, or retrieve data.
- Experience handling large volumes of cash
- Able to work with large sums of money.
- Apply basic math (addition, subtraction, multiplication, and division).
- Two (2) years cash handing experience with prior management experience preferred.