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Choctaw Nation of Oklahoma Shift Supervisor - Wilburton Travel Plaza in Wilburton, Oklahoma

Shift Supervisor - Wilburton Travel Plaza

Description

Job Purpose or Objective(s): Maintain the highest priority of Guest Service Standards by assisting with merchandising, sales, and maintaining all Travel Plaza Standards. Assist in coaching and training new associates.

The pay rate for this positions is $13.00 per hour. This is an hourly, full time position. Must be available to work weekends and holidays.

Primary Tasks:

  1. Coach and train Guest Services Standards and assist with all guest’s needs, responding to questions, resolve issues, and offer sales suggestions. Maintain all payment procedures by SOP standards.

  2. Oversee compliance with state and federal laws and Nation policy regarding the sale of alcohol and tobacco products; check identification when required by transaction.

  3. Protect all store inventory and equipment from theft and damage.

  4. Perform merchandising duties including making shelf labels, ordering, stocking, maintaining appropriate levels for deli sales, upkeep of service area and sales floor.

  5. Insure all purchases are properly tendered into the register system, sack and receipt offered to Guest, with parting pleasantry.

  6. Complete Operations Checklist and work with associates to maintain Travel Plaza Standard’s by performing duties including sweeping, mopping, dusting, and cleaning both interior and exterior of the Travel Plaza.

  7. Report suspicious behavior and/or violations of rules and regulations to the proper authority.

  8. Maintain Beginning and Ending shift cash handling SOP procedures. Report discrepancies to General Manager.

  9. Perform Shift Supervisor duties in the absence of the Manager/Assistant Manger

  10. This position requires physical maintenance and sanitation of the facility therefore Shift Supervisors are to maintain the facility by being interactive and hands on with all cleaning, maintenance, and sanitation procedures.

  11. Perform other duties as assigned.

Required Education, Skills and Experience:

MINIMUM

  • High School Diploma or GED preferred

  • Food Handler Certification

  • Trendar user experience

  • Exceptional customer service, superior relationship building and strong leadership skills required.

  • Ability to multi-task and prioritize tasks for team members.

  • Ability to be on feet 6 hours per shift

  • Ability to lift at least 50 lbs.

  • Three (3) months of retail experience in a cash handling position

TARGET

  • High School Diploma or GED or an equivalent combination of education and successful retail experience.

  • ServSafe Certification

  • Knowledge of Choctaw Nation Policy and Procedures

  • Experience, skills and abilities consistent with Core Values and Leadership Competencies

  • Skill in supervising to include delegating responsibility, training and evaluating performance.

  • Ability to be on feet 6 hours per shift

  • Ability to lift at least 50 lbs.

#LI-KD1

Job Retail Operations

Primary Location OK-Wilburton

Work Locations Wilburton Travel Plaza 902 W Main Wilburton 74578

Organization Retail

Schedule Regular

Full-time

Variable

Req ID: 20003522

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