Job Information
Choctaw Nation of Oklahoma Food Beverage Shift Manager | River Bar & Grill in Grant, Oklahoma
Food Beverage Shift Manager | River Bar & Grill
Description
$18.38 hourly | Full Time | Grant, OK
Job Purpose or Objective(s): The Food & Beverage Shift Manager is responsible for managing operations in area of responsibility on assigned shift to ensure profitability, operating efficiency, and customer satisfaction, in accordance with established company standards, policies and procedures. #LI-HG1
Primary Tasks:
Manage line staff in area of responsibility to deliver consistently great guest service, team work and camaraderie.
Monitor associates for adherence to company and/or franchise standards and procedures.
Schedule associates and ensure correct staffing levels and adjustments are made in accordance with guest needs while controlling labor costs to optimize profits.
Participate in the recruitment, selection, recommendation for hire and training process for new associates.
Monitor guest satisfaction through face-to-face contact with customers as needed.
Resolve any customer complaints or problems according to standard conflict resolution protocol.
Resolve associate and point of sale system issues.
Maintain departmental qualitative and quantitative service standards as established in the department’s SOP.
Direct the sanitation of all assigned areas.
Perform other duties as may be assigned.
Required Education, Skills and Experience:
MINIMUM
High School diploma or GED
Excellent attention to detail both in products, service and the appearance of all operating beverage outlets
Knowledgeable in food and beverage cost control systems and methods
One (1) year experience directly related experience
TARGET
High School diploma or GED
Excellent attention to detail both in products, service and the appearance of all operating beverage outlets
Knowledgeable in food and beverage cost control systems and methods
Three (3) year experience directly related experience
Job Food and Beverage
Primary Location OK-Grant
Work Locations Grant River Bar and Grill 1516 US 271 Grant 74738
Schedule Regular
Full-time
Night Job
Req ID: 21004496