Choctaw Nation of Oklahoma Jobs

Job Information

Choctaw Nation of Oklahoma Technical Support Engineer II (F&B) in Durant, Oklahoma

Technical Support Engineer II (F&B)

Description

Job Purpose or Objective(s): The Technical Support Engineer’s role is to provide high level support for all computer-based operations so that our end users can accomplish organizational goals more efficiently. This includes configuring IT support tools used within the organization and assessing known problems to provide long term solutions to increase effectiveness of our support teams.

Primary Tasks:

  1. Develop packages for deployment ofapplications, patches, and updates to the Choctaw Nation desktop environment.

  2. Develop and maintainPowerShell scripts to supplement packaging and other support tools as required.

  3. Develop and maintainknowledge bases and FAQ resources on the file server to aid in problem resolution.

  4. Troubleshoot production support issues post-deployment andrecommend solutions as needed.

  5. Provideleadership and support to Technical Support Specialists to help them serve the End-User communitymore proficiently.

  6. Modify configurations, utilities, and software default settings for VDI.

  7. Modify configuration, utilities, and maintainPrint roamingservicesand Single sign on software.

  8. Create, test, and deploy software packages throughEPMand Group policy.

  9. Other duties as may be assigned by management.

Required Education, Skills and Experience:

MINIMUM

  • Bachelor’s degree in computer science or equivalent working experience

  • Experience in Windows, Linux, and virtualization environments such as VMWare

  • Experienceindesktop and server operating systems, including Windows 7/10, Server 2008/2012

  • Experience with PowerShell, VBScript, and batch scripting languages

  • Experience creating custom scripts to drive installs, uninstalls, custom actions and system management

  • Ability to troubleshoot Packaging, Deployment, and System issues.

  • Ability to prioritize and execute tasks in high-pressure environment

  • 6years related work experience

TARGET

  • Bachelor’s degree in computer science or equivalent working experience

  • Advancedexperience in Windows, Linux, and virtualization environments such as VMWare

  • Advanced experience with desktop and server operating systems, including Windows 7/10 and Server 2008/2012

  • Experience with PowerShell, VBScript, and batch scripting languages

  • Experience creating custom scripts to drive installs, uninstalls, custom actions and system management

  • Ability to troubleshoot Packaging, Deployment, and System issues.

  • Ability to prioritize and execute tasks in high-pressure environment

  • 8 years related work experience

#LI-HH1

Job Information Technology

Primary Location OK-Durant

Work Locations Durant HQ 1802 Chukka Hina Durant 74701

Organization Information Technology

Schedule Regular

Full-time

Day Job

Job Posting 09/29/2022, 12:42:53 PM

Req ID: 22010397

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