Choctaw Nation of Oklahoma Jobs

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Choctaw Nation of Oklahoma Table Games Manager Durant Resort in Durant, Oklahoma

Table Games Manager Durant Resort

Description

Job Purpose or Objective(s): The Table Games Manager is responsible for the implementation and execution of goals and objectives set forth by upper management with regard to Blackjack, other table games, and/or Poker while overseeing all pit activity to include game activity, game integrity, player strategy, all cash and chip transactions, and dealer performance.

Primary Tasks:

  1. Oversee the daily needs of the table games operation including: review staffing levels, delegate authority, assign responsibilities, instruct associates on specific tasks and job techniques, training, scheduling, and development/performance management.

  2. Maintain awareness and compliance of company and departmental rules, regulations, and objectives.

  3. Active involvement in managing the Table Games Pit(s) to include ample visibility within the Table Games Pit(s).

  4. Engage in and promote positive guest interaction by all team members in their pit area and ensure that minimum guest service standards are met.

  5. Review, manage and present department financial data and analyze P&L statements.

  6. Review table game activities, layout, game mix, table minimums, and promotional status.

  7. Monitor and strive for improvement in percentage of rated play and managed complementary items as tools to continually improve guest retention.

  8. Ensure the safety and security of guest and employees.

  9. Address and resolve customer/associate/management problems on the floor quickly, professionally, and discretely.

  10. Perform other duties as may be assigned.

Required Education, Skills and Experience:

MINIMUM

  • High school diploma or GED

  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

  • Knowledge of all table games types in the market

  • Able to analyze computer generated reports on various table games products

  • Excellent communication, customer service skills, and work ethic

  • Excellent verbal and written skills.

  • Strong mathematical and analytical skills

  • Five (5) years management experience in casino table games operations

TARGET

  • Bachelor Degree in business or related field

  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

  • Expert knowledge of all table games types in the market

  • Able to analyze computer generated reports on various table games products

  • Excellent communication, customer service skills, and work ethic

  • Excellent verbal and written skills.

  • Strong mathematical and analytical skills

  • Seven (7) years management experience in casino table games operations

#LI-SP1

Job Gaming Operations

Primary Location OK-Durant

Work Locations Durant Casino 4216 S Hwy 69/75 Durant 74701

Organization Gaming

Schedule Regular

Full-time

Variable

Job Posting 05/04/2022, 4:00:55 PM

Req ID: 22005758

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