Choctaw Nation of Oklahoma Jobs

Job Information

Choctaw Nation of Oklahoma Restaurant Manager The League in Durant, Oklahoma

Restaurant Manager The League

Description

Job Purpose or Objective(s): The Food & Beverage Manager has complete responsibility of all front and back of house operation in area of responsibility to ensure profitability, operating efficiency, compliance to Public Health Standards, and customer satisfaction.

Primary Tasks:

  1. Manage front and back of house franchise operations, including hiring, training, scheduling, coaching and counseling, auditing/inspecting work to ensure standards are met, promoting teamwork and inclusiveness, scheduling, conducting performance management with staff.

  2. Monitor associates for adherence to company and franchise standards and procedures.

  3. Ensure guests have a favorable experience when visiting our outlets or on the casino floor.

  4. Oversee programs and processes to identify efficiencies and to reduce costs in all areas of responsibility.

  5. Monitor and enforce compliance of the alcoholic beverage commission regulations.

  6. Maintain positive guest relations; respond to guest requests and follow through on guest complaints.

  7. Contribute information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; determine system improvements and implement change to achieve restaurant operational objectives.

  8. Develop budget and monitor profitability of franchise venues following guidelines; recommend and establish pricing and services within approved profit and plan guidelines. Manage operating expenses and labor costs.

  9. Apply government/tribal health regulations and assure those standards are met.

  10. Perform other duties as may be assigned.

Required Education, Skills and Experience:

MINIMUM

  • ServSafe Certification

  • Associates degree in hospitality or related field

  • Ability to become certified as a manager in franchise outlets

  • Highly organized, detailed oriented, and ability to adapt quickly to changing priorities

  • Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP, including computer-based cash handling experience

  • Strong written, verbal and interpersonal communication skills

  • Strong POS operational experience.

  • Knowledge of government health, hotel, or food service regulations

  • Knowledge of operational financial management accountability and budgeting experience

  • Three (3) progressive management experience in front & back of house multi-unit food and beverage operations

TARGET

  • Bachelor’s degree in hospitality or related field

  • ServSafe Certification

  • Certification in venue franchise outlets

  • Highly organized, detail oriented, and ability to adapt quickly to changing priorities

  • Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP, including computer-based cash handling

  • Excellent written, verbal and interpersonal communication skills

  • Strong POS operational experience.

  • Expert knowledge of government health, hotel, or food service regulations.

  • Excellent operational financial management accountability and budgeting experience.

  • Three (3) years management experience in front & back of house multi-unit food and beverage operations

Job Food and Beverage

Primary Location OK-Durant

Work Locations Durant The League 4216 S HWY 69/75 Durant 74701

Organization Food and Beverage

Schedule Regular

Full-time

Variable

Req ID: 21002865

DirectEmployers