Choctaw Nation of Oklahoma Jobs

Job Information

Choctaw Nation of Oklahoma Cabana Host Pool in Durant, Oklahoma

Cabana Host Pool

Description

Job Purpose or Objective(s): The Cabana Host is responsible for the organization and sales of cabanas. Answer incoming guest, internal and external calls including radio communications, assist with cabana check in and wait lists, prepare, and stock cabanas for guests, perform opening and closing duties for cabanas.

Start Pay: $12.75 per hour.

Primary Tasks:

  1. Responsible for managing all inquiries and sales of cabanas in an accurate and timely manner.

  2. Organize cabana booking reservations appropriately to ensure accurate billing.

  3. Manage booking application with all current reservations.

  4. Effectively communicate with hotel guest and non-hotel guest via email and phone.

  5. Check in guest to their designated cabana.

  6. Attend weekly operation meetings.

  7. Coordinate with operations to ensure customer service.

  8. Deliver excellent guest service.

  9. Act as liaison to call center to assist with guest questions or challenges.

  10. Complete other duties as assigned.

Required Education, Skills and Experience:

MINIMUM

  • High School Diploma or GED

  • Excellent oral and written communication techniques

  • Expert knowledge of principles and processes for providing customer and personal services.

  • Proficient knowledge of sales

TARGET

  • High School Diploma or GED

  • Proficient use of Microsoft Excel, Microsoft Word and Microsoft Outlook

  • Excellent oral and written communication techniques

  • Expert knowledge of principles and processes for providing customer and personal services.

  • Two (2) years prior Four-Diamond Hotel/Resort experience

Job Gaming

Primary Location OK-Durant

Work Locations Durant Casino 4216 S Hwy 69/75 Durant 74701

Organization Gaming

Schedule Regular

Part-time

Variable

Job Posting 05/18/2022, 12:29:21 PM

Req ID: 22003742

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