Choctaw Nation of Oklahoma Jobs

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Choctaw Nation of Oklahoma Assistant Butler Durant Resort Player Development in Durant, Oklahoma

Assistant Butler Durant Resort Player Development

Description

Job Purpose or Objective(s): Highly trained professional that is readily available and who pride themselves on providing the best service to our high-worth guest with a “no request is too large or too small” outlook.

Start Rate: $24.04

Primary Tasks:

  1. Assist Butlers in delivering timely and complete services to the guest.

  2. Assists in arranging for personal services including, but not limited to, dining reservations, spa reservations, laundry services (washing, pressing, etc.), packing/unpacking luggage, food/meal preparation, food and beverage service, communicate with Executive Host/Casino MOD that guest gaming preferences have been arranged and secured, draw and assist guest with bath, dressing and other personal needs as requested at all times with the intention to offer the best level of services.

  3. Prepare and deliver orders to assigned Butler.

  4. Assists in maintaining guest profile information (likes, dislikes, requests, etc.) and properly prepare for guest arrival.

  5. Maintain Butler’s pantry and all other assigned areas in neat and serviceable conditions.

  6. Maintain confidentially of guest information and activities.

  7. Drive company vehicles to assist with guest request as necessary.

  8. Communicate basic knowledge about the casino resort.

  9. Remain immediately available during assigned shift to respond to guests needs.

  10. Perform other duties as assigned

Required Education, Skills and Experience:

MINIMUM

  • Minimum age of 21

  • Provide current Oklahoma Motor Vehicle and maintain a clean DMV record

  • Polished appearance and demeanor with superior level of attention to detail; strong verbal communication skills to both VIP Guest as well as internal Hotel Associates while maintaining the confidentiality of the VIP Guest(s)

  • Food and beverage credentials must be current.

  • Must be tolerant to varying conditions, prolonged sitting/standing and mobility throughout the entire property; Variable shift(s) as well as day(s) off.

  • Two (2) years’ experience in a luxury hotel, casino, fine dining restaurant or related hospitality area.

TARGET

  • Minimum age of 21

  • Maintain a clean DMV record

  • Polished appearance and demeanor with superior level of attention to detail; strong verbal communication skills to both VIP Guest as well as internal Hotel Associates while maintaining the confidentiality of the VIP Guest(s)

  • Intermediate understanding of Player Development Department, Casino Operations, as well as the Food and Beverage Department

  • Three (3) years’ experience in a luxury hotel, casino, fine dining restaurant or related hospitality area with advanced understanding of food and beverage skills including room service, wine and spirits knowledge

#LI-JC2

Job Hospitality

Primary Location OK-Durant

Work Locations Durant Casino 4216 S Hwy 69/75 Durant 74701

Organization Gaming

Schedule Regular

Full-time

Variable

Job Posting 06/17/2022, 9:59:38 AM

Req ID: 22004589

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