Casino Facilities System Manager
Job Description
Full-Time |M-F 7a-3:30p | Must be currently in Maintenance or Facilities Construction
Job Purpose or Objective(s): The Facilities Systems Manager is responsible for the implementation, administration, and support of the Facilities Records and Information Management System for resort operations or a designated facility. This role ensures accurate data, consistent processes and workflows, and effective system use to support inventory control, asset tracking, compliance, and reporting functions. The Manager leads a team, partners with Facilities leadership, IT, and vendors, and supports ongoing system operations and improvements.
Primary Tasks
- Manage the implementation and daily administration of the Facilities Records and Information Management System for resort operations and designated facilities.
- Assist in developing core system configurations and foundational components, such as digital property mapping, standard naming conventions, asset classifications, and work order framework.
- Maintain system setup, including user roles, permissions, work order routing, and associate database.
- Supervise assigned staff, including setting expectations, providing guidance, conducting performance evaluations, and applicable disciplinary actions.
- Oversee data collection, entry, validation, and analysis of assets, equipment, and inventory items to support data integrity and compliance.
- Monitor system performance, troubleshoot issues, and work with IT and vendors to resolve problems.
- Develop and maintain standard operating procedures, user guides, and training to support onboarding and ongoing system use.
- Validate accurate system data and assist in reporting on resort operations, maintenance activity, inventory control, and asset lifecycle and performance.
- Support the identification and implementation of process improvements to increase efficiency and consistency across resort operations.
- Coordinate with Facilities Maintenance leadership, internal stakeholders, IT, and vendors on system updates, enhancements, and operational support needs.
- Perform other duties as assigned.
Job Requirements
- Associate’s degree in project management, business administration, logistics, facilities management, or a related field, OR an equivalent combination of education and relevant experience
- Experience working with records and information management systems or CMMS systems, such as ERP or property/asset management platforms (e.g., Famis, Envision, WMS, eMaint, VFA)
- Experience with Microsoft Excel, including pivot tables, formulas, macros, and data analysis
- Experience in IT/software support or facility maintenance support
- Three [3] years of directly related experience such as working with records and information management systems, or CMMS systems, or in property or asset control