Choctaw Nation of Oklahoma Surveillance Supervisor Broken Bow Casino in Broken Bow, Oklahoma
Surveillance Supervisor Broken Bow Casino
This position is a pay grade 8, salary.
The shift is 10:45om - 7:15am, Sunday, Monday, Tuesday, Friday, Saturday
Job Purpose or Objective(s): You will provide guidance and instruction to surveillance associates on assigned shifts at non-resort gaming facilities with less than 1000 EGM units and fewer than 10 Table and Card Games. You will ensure protection of casino assets using surveillance equipment, techniques, and operational procedures. You will manage requests and ongoing investigations and assist Manager with goals and operational projects.
Manage the operations and activities of surveillance monitoring rooms and document accordingly. Ensure clear lines of communication between all three shifts and the Surveillance Manager. Perform the responsibilities of a Surveillance Agent when needed.
Maintain and review daily logs and reports to ensure adequate and accurate information on surveillance activities is being documented and that surveillance activities meet regulations outlined in Standard Operating Procedures, MICS, TICS, and SICS.
Assign reviews and investigations to associates and update report tracking tools, managing the status of open cases and ongoing investigations.
Review incident and investigation analysis reports that document the timeline of events reviewed, with accuracy, correct punctuation, appropriate grammar, and promptly.
Help with hiring and interviewing, facilitate new hire training, and evaluate associates' performance on assigned shifts. Promote a positive atmosphere of collaboration to ensure the department operates as a team.
Facilitate in-person video review for casino Department Managers, Supervisors, Human Resources, Employee Relations, Safety, Workers Compensation, Tribal Police, and others.
Issue Access Control credentials to new associates, help issue new cards for those who may have lost or damaged their original. Create cardholders and cardholder groups with necessary access rights based on job title and position. Update or remove access based on associate status change notifications. Ensure access provided to associates is authorized and only provided to associates with a valid license issued by the CNGC.
Demonstrate a comprehensive knowledge of surveillance and casino department MICS, TICS, SICS, and Department Procedures, protects the confidential nature of casino department observations, recorded video, and surveillance activities.
Other responsibilities as assigned.
Associate Degree in criminal investigations or related field or equivalent experience.
Competent with Computer applications such as Microsoft Word, Outlook, PowerPoint, and Excel, and typing skills of 40 wpm.
Experience with Federal, State and Tribal regulations and police and procedures that govern Tribal Gaming.
Address delicate situations by maintaining control and confidentiality.
Can obtain a key gaming license.
Can distinguish colors, shapes and assess scenes.
two (2) years of surveillance, security or report writing experience.
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly Associates
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates .
Primary Location OK-Broken Bow
Work Locations Broken Bow Casino 1790 S Park Dr Broken Bow 74728
Organization Gaming Commission
Job Posting 01/23/2023, 11:34:40 AM
Req ID: 22011988