Aqua/Oasis Shift Manager
Job Description
Start Rate: $23.00/hour | Full-Time | Flexible Schedule between 8a-8p | Must be internal to pool department
Job Purpose or Objective(s): The Pool Shift Manager assists the Waterpark and Pool operations Director to establish budget and financial goals; implement plans of marketing projects and staff training; and ensure the highest quality of guest services and products. Operate indoor/outdoor pools and waterpark, to include guest experience, encouraging cohesive service with F & B, team engagement, brand programs, safety enhancement, and risk elimination. You will report to the Water Park and Pool Operations Director.
Primary Tasks
- You will work cohesively with the daily food and beverage operations team to ensure compliance with all policies, standards, and procedures; exceed guest expectations, grow revenues, and maximize the financial performance of the department.
- Monitor the development of Choctaw business strategies.
- You will manage staffing levels to compliment positive guest service and guest volume, meet operational and safety needs.
- Ensure that all pool/waterpark team members have proper safety, first aid, incident reporting, and risk training.
- You will assist the Waterpark and Pool operations Director to monitor financial accountability for equipment and supplies.
- Monitor all pool and waterpark equipment to ensure it is operating with maximum efficiency and that a preventative maintenance plan is in place and up to date.
- You will oversee an sanitation, safety, and risk assessment program.
- Establish challenging, realistic, and obtainable goals to guide operations and performance and hold team accountable.
- You will monitor the department’s actual and projected labor to ensure goals are met and opportunities are identified and addressed.
- Assist Director with the development of means to increase efficiency, including estimating cost and benefit, exploring new business opportunities, labor staffing models.
- Perform all other assigned duties.
Job Requirements
- Current CPR and AED certification required.
- Lead, influence, and encourage others; advocate sound financial/business decision-making; lead by example.
- Encourage and build mutual trust, respect, and cooperation among team members.
- Display the ability to reason and react calmly and quickly in an emergency.
- Evaluating situations and make solid decisions.
- Communicate with groups or individuals both orally and in writing.
- Prior aquatic experience in a supervisory role required